Frequently Asked Questions
- What is Staxx Egypt?
- How can I get in touch with your customer care team?
- Which areas is Staxx Egypt covering?
Cairo,Giza,Alexandria,North Coast,Gouna,Hurghada and Ain Sokhna
- Where can I see your products?
An online store was a quicker way to reunite you with Staxx however, our products will pop up in shops and stores. Please subscribe to our newsletters for the latest updates on locations and pop-ups.You can also visit us in our office in Maadi to check samples of our work (8 al qanal street,maadi,cairo)
- What is the material used in our products?
All our products are made of 100% solid beech pine natural wood. Our quality comes from the perfection of nature, we just put it together in our own unique style and artisanal mastery.
- What is your return/refund policy?
In the unfortunate event that you are not satisfied with our products, you are eligible for a full refund/exchange during a period of 14 days and 30 days in case of faulty goods.Only products in their original state are eligible for return (wall-mounted and assembled pieces cannot be returned; all accessories cannot be returned).