Frequently Asked Questions

  •  What is Staxx Egypt?
Staxx is a modular furniture concept. Staxx gives you the freedom to design your own furniture using our ingredients or simply select a design from our wide collection. Our ingredients are made up of 5 sizes of wood crate boxes in 4 different wood color finishes in addition to various accessories like doors, cushions, mirrors and more that enable you to create an infinite range of unique designs. If designing is not your thing our  collection offers you over 100+ designs you can choose from.   
    • How can I get in touch with your customer care team?
      You can reach our customer care by sending an email to info@staxxegypt.com or call us on +20 112 731 7272 (Sat-Thu from 9am to 6pm)
       
      • Which areas is Staxx Egypt covering?

      Cairo,Giza,Alexandria,North Coast,Gouna,Hurghada and Ain Sokhna

      • Where can I see your products?

      An online store was a quicker way to reunite you with Staxx however, our products will pop up in shops and stores. Please subscribe to our newsletters for the latest updates on locations and pop-ups.You can also visit us in our office in Maadi to check samples of our work (8 al qanal street,maadi,cairo)

      • What is the material used in our products?

      All our products are made of 100% solid beech pine natural wood. Our quality comes from the perfection of nature, we just put it together in our own unique style and artisanal mastery. 

      • What is your return/refund policy?

      In the unfortunate event that you are not satisfied with our products, you are eligible for a full refund/exchange during a period of 14 days and 30 days in case of faulty goods.Only products in their original state are eligible for return (wall-mounted and assembled pieces cannot be returned; all accessories cannot be returned).